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Customer Satisfaction Questionnaire May 2021 Incolab Services Latvia
Welcome to your Customer Satisfaction Questionnaire May 2021 Incolab Services Latvia
Name
Email
General performance:
What is your general opinion about Incolab Services?
inadequate
adequate
good
very good
Does our service meet your expectations?
inadequate
adquate
good
very good
Do we keep you upto-date while a job is in process?
inadequate
adequate
good
very good
Can you give an evaluation of the technical knowhow?
inadequate
adequate
good
very good
Do you receive prompt answers to general questions?
inadequate
adequate
good
very good
Will you recommend us to other companies?
inadequate
adequate
good
very good
Do you feel that Incolab is committed to your satisfaction?
inadequate
adequate
good
very good
Suggestions or comments
Efficiency and accuracy:
How is your access to staff in charge?
inadequate
adequate
good
very good
Communication system and reachability?
inadequate
adequate
good
very good
Problem handling capacity?
inadequate
adequate
good
very good
How do you evaluate our accuracy?
inadequate
adequate
good
very good
When selecting a laboratory, is your preference an accredited laboratory?
Yes
No
Any particular area we should improve?
Suggestions or comments?
Time is Up!
