Customer Satisfaction Questionnaire May 2021 Incolab Services Latvia

Welcome to your Customer Satisfaction Questionnaire May 2021 Incolab Services Latvia

Name

Email

General performance:

What is your general opinion about Incolab Services?

inadequateadequategoodvery good

Does our service meet your expectations?

inadequateadquategoodvery good

Do we keep you upto-date while a job is in process?

inadequateadequategoodvery good

Can you give an evaluation of the technical knowhow?

inadequateadequategoodvery good

Do you receive prompt answers to general questions?

inadequateadequategoodvery good

Will you recommend us to other companies?

inadequateadequategoodvery good

Do you feel that Incolab is committed to your satisfaction?

inadequateadequategoodvery good

Suggestions or comments

Efficiency and accuracy:

How is your access to staff in charge?

inadequateadequategoodvery good

Communication system and reachability?

inadequateadequategoodvery good

Problem handling capacity?

inadequateadequategoodvery good

How do you evaluate our accuracy?

inadequateadequategoodvery good

When selecting a laboratory, is your preference an accredited laboratory?

YesNo

Any particular area we should improve?

Suggestions or comments?